Why in news ?
- Cochin International Airport (CIAL) won Airport Council International (ACI) Director General’s Roll of Excellence honour in Airport Service Quality. This recognition is awarded to those airports which, in the opinion of passengers, consistently delivered excellent services.
- Cochin International Airport has consistently delivered excellence in customer service by winning multiple awards for five years in past 10 years. It is one among six airports across the world that will receive recognition in 2021.
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