March 29, 2024

General Studies Paper 3

  • Context: Artificial intelligence (AI) programs involving Natural Language Processing (NLP) have caused a shift in the way people use web searches. AI-driven search engines may lead to radical changes in the way search is monetised via advertising, and it could challenge Google’s dominant search engine.

What is ChatGPT?

  • ChatGPT is an AI-powered chatbot developed by the AI startup Open AI. The technology functions by leveraging extensive data to learn how to respond to user prompt in a human-like manner, providing information similar to a search engine. 

What is a Chatbot?

  • A chatbot is a software that simulates human-like conversations with users via chat. 
  • A chatGPT-based chatbot can help rural India in several ways: 
  • Providing access to information: E.g. healthcare, education, agriculture, and government schemes.
    • In a recent demo, the Chatbot seamlessly responded to a query on PM Awas Yojana– made through a voice note.
  • Improving access to services: E.g. banking, insurance, and healthcare. This can help bridge the gap between urban and rural areas and improve the quality of life for rural residents.
  • Providing language support: It supports multiple languages. More languages are being integrated through Bhashini Daan Mission.
  • Enhancing financial inclusion By promoting financial literacy and encouraging savings among rural residents.

Steps to overcome limitations:

  • Government is yet to build a National Digital public platform for Indian languages
  • Reducing the  digital divide in rural India
  • Enabling access to affordable technology
  • Reducing behavioural resistance to new technologies

Conclusion:

  • A chatGPT-based chatbot can help to improve the quality of life for rural residents by providing access to information and services that are otherwise difficult to obtain.

BHASHINI Mission

  • Under Bhashini Mission, a team at MeitY is currently building a WhatsApp-based chatbot that relies on information generated by ChatGPT to return appropriate responses to queries.
  • BHASHINI Mission is a local language translation mission that aims to enable easy access to the internet and digital services in Indian languages, including voice-based access, and help the creation of content in Indian languages.
  • It will also provide AI-based resources to Indian MSMEs, startups and innovators in the public domain

What is Bhasha Daan?

  • It is an ambitious project which aims to crowdsource voice datasets in multiple Indian languages as part of Project BHASHINI.
  • On the project’s website, people can contribute in three key ways:
  • By recording their voice samples in multiple Indian languages
  • By typing out a sentence being played
  • By translating text from one language into another.

How AI-driven search engines are different from Conventional engines?

  • Conventional engines list only relevant links. But the AI-driven search engines such as ChatGPT and Bard are different from Conventional engines as a)They have behavioural sense and they offer more “human” filtering of search results, b) They present search results in an essay format rather than just displaying links, c) They have the ability to write essays or even poetry on demand. AI-assisted fiction is another possibility that may change the publishing industry.
  • They also have other applications such as one can use ChatGPT to write software code to perform various functions, or perhaps using NLP to build an autonomous driving application.

Challenges with AI-driven search engines:

  • The AI-driven search engines have the following concerns, a)Though their searches are plausible and comprehensive, they are not necessarily accurate, b) There is a possibility that they will over-reach assertions. Conspiracy theories and opinions can be presented as facts if they are stated by “authorities”. For instance, Bard asserted the James Webb Space Telescope  was the first telescope to take pictures of an exoplanet, which is wrong, c) Their ability to write essays and poems might create a new kind of plagiarism.

What do AI-driven search engines mean as a business activity?

  • NLP-based searches could lead to an entirely new revenue model for one of the Web’s biggest market segments. Advertising revenue share might move to new players, or perhaps create some entirely different revenue model.
  • Google has been dominating search and it has built an empire around the cash cow of resulting advertising revenues. This is finally being challenged now with AI-driven search engines.
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