Current Context: From August 2025 onwards, every post office counter in India will accept Unified Payments Interface (UPI) transactions via dynamic QR codes—part of India Post’s “IT 2.0” digital upgrade to modernize services, especially in rural and remote areas.
ABOUT THE INITIATIVE
- Implementing Agency: Department of Posts, Ministry of Communications.
- Technology:
- UPI launched by National Payments Corporation of India (NPCI) in 2016—now handles over 7 billion monthly transactions.
- Dynamic QR codes generate a fresh code per transaction, improving security and reliability over static QR.
- Pilot Success: Trials in Karnataka (Mysore & Bagalkot) showed 95% uptime and swift customer adoption.
- Scale & Reach: Over 155,000 post offices nationwide—India Post is the world’s most extensive postal network.
- Benefits:
- Financial Inclusion: Brings digital payments to unbanked populations via village-level post offices.
- Speed & Convenience: Cuts cash handling time; enables instant receipts.
- Digital India Synergy: Aligns with the 2015 Digital India programme to extend e‑services across the country.
Imp. FACTS
- Department of Posts: Established in 1854; now under the Ministry of Communications.
- Headquarters: Dak Bhawan, New Delhi.
- Digital India Initiative (2015): Aims to provide digital infrastructure, governance, and services; rolling out e‑Payment at post offices strengthens this vision.
- UPI Highlights:
- Peer‑to‑peer and merchant payments directly from bank accounts.
- Interoperable across all major banks and payment apps.