Delhi child rights body launches WhatsApp chatbot service ‘Bal Mitra’.

February 3, 2023

It is a WhatsApp chatbot launched by Delhi Commission for Protection of Child Rights.
- Chatbot is a computer program that uses artificial intelligence (Al) and natural language processing (NIP) to understand customer questions and give responses to them.
It will enable communication between people and the child rights panel.
It aims to provide authentic information on various matters related to children and their rights, and ensure confidentiality of the matters reported through it.
Chatbot’s features include complaint registration, searching information and tracking complaint status, seeking information on admissions along with providing authentic information on various matters related to children and their rights