Maharashtra-first state in India to launch a bus service with a totally digital ticketing system.

Why in news?

• Maharashtra State Environment Minister inaugurated the tap-in tap-out service on the Gateway of India to Churchgate route in an effort to make commuting across Mumbai
• Minister stated during the event that Brihanmumbai Electricity Supply and Transport (BEST) is India’s first fully digital bus service.
• According to Lokesh Chandra,BEST’s General Manager (GM), this is the country’s first-ever 100 percent digital bus service, with the goal of increasing the digitalisation of the bus ticketing system.
• It provides travellers with comfort and convenience because they can tap-in using their smart card or the ‘Chalo’ app on their cellphones.
• If the tourist taps out using the app, they will receive a receipt on their phone, and if they used the smart card, they will be able to collect their ticket.