Zomato Launches AI Customer Support Platform: Nugget

Zomato has unveiled “Nugget,” an AI-powered customer support platform designed to automate business operations.

• Developed internally over three years and manages 15 million interactions monthly.
• Automates up to 80% of customer queries, reducing operational costs.
• Highly customizable and requires no development team for implementation.
• Offers real-time learning and adaptation capabilities.